Help Center

Quick answers to get the most out of Joinat. Can’t find it? Email support@joinat.app.

Getting started

What is Joinat?: A local-first events platform for Oman — discover, host, and join grassroots gatherings. The same account can attend one day and host the next.
How do I find events near me?: Open Discover, or use Map Search to see events within 50 km of any place. Allow location once and we’ll sort by distance.
Do I need an account to browse?: No — browsing is open. You need an account to RSVP, save events, or host.

How do I host an event?: Tap “Create event” and follow the steps — cover, basics, where & when, an optional “know before you go”, then publish. It goes live after a quick automated check, usually under 60 seconds.
Why is my event “pending review”?: Every event is screened by AI before it’s public. Most clear in under a minute; a few are sent to a human reviewer.
Can I edit or cancel an event?: Yes — from My Activities → Hosting or the event’s dashboard. Editing key details re-runs the quick review. Cancelling within 24 hours of the start time costs reputation.

What’s the difference between Going and Interested?: “Going” counts toward capacity and the attendee list; “Interested” is a soft signal that keeps the event on your radar.
How do I withdraw an RSVP?: Open the event and choose “Withdraw RSVP”. You’ll be asked to confirm.
How does attendance work?: After an event ends, the host can mark who attended for a 7-day window. Attendance affects reputation.

What is reputation?: A score that grows as you host well-attended events and show up to ones you join. It unlocks capabilities over time without rigid roles.
What are the tiers?: Newcomer → Trusted → Verified Host / Community Leader. Tiers reflect your standing; some, like Verified Host, also need admin verification.

How do I report something?: Use the flag/report option on any event or profile. Reports are private to you and our moderators.
Is content moderated?: Yes — every event is screened before going public, and the community can report anything that slips through.

Who can see my activity?: Your hosted events are public on your profile. The events you’re going to or interested in, and your saved list, live privately in My Activities. Fine-tune what others see in Settings → Privacy.
How do I make my profile private?: Settings → Privacy → “Private profile”. Then others see only your name, photo, and tier.
How do I delete my account?: Settings → Danger zone → “Delete my account”. It’s permanent: your profile is removed and active events are cancelled.